Blog

We’re pleased to share that American has awarded Envoy an expanded scope of work at Greensboro Piedmont Triad International Airport (GSO). Envoy currently provides above-the-wing Customer Services at GSO, and this new agreement adds below-the-wing ground handling work and Baggage Support Office (BSO) services. “American continues to recognize Envoy’s high-quality ground handling services, and we’re pleased to expand our scope of work at Greensboro,” said Envoy Senior Vice President, Customer Services, John Jaynes. “Agreements such as this allows Envoy to...

Winning the Customer Cup doesn’t happen overnight. There’s no magic potion that attracts trophies. At Billings International Airport (BIL), the Envoy team knows that it takes a “focus on the fundamentals” to achieve greatness, said BIL General Manager Sid Babin. “The formula is easy: winning equals focusing on the fundamentals,” said Sid at a party celebrating their second-quarter of 2022 (2Q22) American Airlines Customer Cup win. “If you have the basics down, winning and success will take care of themselves.” As...

Hurricanes Fiona and Ian have devastated many of the communities in the southeast United States, Puerto Rico and the Caribbean. In Fort Myers, Florida, Envoy held a food distribution event to assist employees who were without water and electricity following Ian’s landfall. Up the road in Sarasota, American employees delivered an assortment of snacks and shelf-stable food for colleagues and their families to grab and go as needed. In the Caribbean, AAG employees in Santo Domingo donated food and potable...

Attention boys and ghouls, remember our Little AvGeek Coloring & Activity Pages? Well, we now have a wickedly cute Halloween Edition! We have no tricks, just this treat. Only this is one you cannot eat. It has jack-o’-lanterns smiling bright, Ready for your Halloween night. These are perfect for you, or a friend. And zero funds is what you’ll spend. Download the pages by clicking HERE. And these are kid friendly — so have no fear! Once downloaded, print the...

First observed in 1968, now celebrated annually between September 15 and October 15, Hispanic Heritage Month is a time dedicated to acknowledging and appreciating the cultural contributions Hispanic people have made to United States history. In this series, we’re highlighting some of our own employees to learn more about their personal connection to the holiday and how they celebrate it. In this installment, we spoke with First Officer Cinthia Fagen about what Hispanic Heritage Month means to her. "It gives...

While women have not always had a strong presence in the flight deck, they have gradually made strides within the industry, and today, many are thriving in nontraditional roles. By partnering with organizations such as Women in Aviation International (WAI), Envoy is dedicated to opening doors and further increasing female representation within the aviation sector. On September 24, WAI chapters around the globe hosted the eighth annual “International Girls In Aviation Day” to educate and empower young women interested in...

First observed in 1968, now celebrated annually between September 15 and October 15, Hispanic Heritage Month is a time dedicated to acknowledging and appreciating the cultural contributions Hispanic people have made to United States history. In this series, we’re highlighting some of our own employees to learn more about their personal connection to the holiday and how they celebrate it. This week, we spoke with Argelio Bolanos who is the Manager of Regulatory Affairs for the Safety, Security & Environmental...

Cover photo: Eric Rose outside an Embraer 145 aircraft Twenty-one years ago, on September 11, 2001, Flight Attendant Eric Rose (now a Maintenance Recruiting Manager) was having a normal day until the fateful moments that changed the world forever. Eric was working a flight from Corpus Christi (CRP) to Dallas-Fort Worth (DFW) when tragedy struck on the East Coast. Today, Eric shares his story of what happened that day. Although he wasn’t directly affected by the attack, his experience as...

To support increased Envoy regional flying out of American’s Phoenix Sky Harbor International Airport (PHX) hub, we’re pleased to announce a new Crew and Line Maintenance base at PHX. “The Embraer 175 is a premium regional aircraft for customers traveling to destinations across North America and we’re pleased that American has selected Envoy to operate more E175 flights out of its Phoenix hub,” said Envoy Senior Vice President, Air Operations, Dee Temples. This announcement makes PHX Envoy’s fourth crew base, joining Dallas-Fort Worth...

We’re pleased to announce that American has awarded Envoy two new ground handling contracts in the State of Hawaii – Kona (KOA) (also known as “the big island”) and Maui (OGG). Envoy ground handling operations are expected to start in October and we’re now accepting applications for new hires and transfers. “We’re pleased that American has trusted Envoy to perform above- and below-the-wing work at these two locations” said Envoy Senior Vice President, Customer Services, John Jaynes. “Envoy team members...

Every July, the Children with Diabetes organization hosts their Friends for Life Conference in Orlando, Florida, which brings together children newly diagnosed with type 1 diabetes with their families.

We’re pleased to share that American Airlines Group will add 15 Embraer 170 (E170) aircraft and assign them to Envoy starting in November. These aircraft are in addition to the three new Embraer E175 deliveries previously announced.

Last month, our Miami International Airport (MIA) team partnered with the Organization of Black Aerospace Professionals (OBAP) during their annual ACE Academy program.

Aviation is for everyone, and that includes some of our youngest travelers. To help inspire kids to become future aviators, we’re pleased to share a small collection of coloring pages for all the littles ones out there. Free fun for all! Click this link to view and print the PDF and enjoy passing the time with your kiddos. Snap a pic of your coloring session and/or share your masterpieces by posting on social media and tagging @EnvoyAirCareers or email them to us for a feature!

Earlier this month, the Organization of Black Aerospace Professionals (OBAP) held its 46th Annual Conference in Phoenix, Arizona, presented by American Airlines. Throughout the three-day event, excitement and camaraderie filled the air as 2,000 diverse aviators and aerospace professionals gathered to build community, reconnect, and commemorate their achievements. Representation Matters Advancing representation within the flight deck requires significant investment and continual engagement – and Envoy is dedicated to both. However, building long-term change can’t be done alone. That’s why Envoy...

Last Friday, August 19, Envoy partnered with Dallas-Fort Worth Airport (DFW) to host a National Aviation Day celebration at Founders’ Plaza. The fun started on social media a day prior to the event when Envoy and DFW shared a riddle to their social media channels, directing the collective following to gather at Founders’ for a chance to win special prizes. Our National Aviation Day riddle posted to our Instagram Stories the day before the event. Video: Celebrating National Aviation Day!...

We’re pleased to share that American Airlines Group will add 15 Embraer 170 (E170) aircraft and assign them to Envoy starting in November. These aircraft are in addition to the three new Embraer E175 deliveries previously announced.

Last week, DFW Maintenance Manager on Duty Nathan Hewitt was named to the Aviation Pro “2022 AMT 40 under 40”, which recognizes “the best, brightest and hardest working young people of the industry,” according to their website. “I would say, the most rewarding aspect of my position and what I've accomplished so far is the autonomy in my current position to make impactful decisions and positively influence the technicians all while communicating with various departments to create an environment for...

We still can’t get over the excitement from #OSH22, the annual EAA AirVenture Oshkosh aviation event in Wisconsin! Envoy recruiters were onsite connecting with aviation enthusiasts while Envoy First Officer Patricia Serrano participated in the “Latina Trailblazing Pilots” panel. “Latina Trailblazing Pilots” Panel (left to right): Lt. Col. Olga Custodio (USAFR, RET), Maj Suzanne Crespo (USAFR), Sandra Granados (Flight Engineer, Abbvie, Inc.) and Envoy First Officer Patricia Serrano. Lt. Col. Olga Custodio (USAFR, RET), America’s first Latina Military and Commercial...

Last month, our Miami International Airport (MIA) team partnered with the Organization of Black Aerospace Professionals (OBAP) during their annual ACE Academy program.