About a year ago, Envoy began an audacious project to train military helicopter pilots to become airline pilots, and Envoy has successfully passed 100 pilots through the Rotor Transition Program…
Frantically changing out of their uniforms in the Dallas-Fort Worth Airport (DFW) employee parking lot, husband and wife Envoy Flight Attendants John and Marianela Grace were in a rush to…
Imagine sitting in the cabin of an Embraer 175 about to reach your gate, and over the PA a flight attendant begins thanking the customers aboard the plane. When Envoy…
The last time we heard from Envoy First Officer Joseph Clark, he was preparing his racing plane "Tigger" for the 2017 Reno Air Races. Well, he's back and is carrying…
When adversity hits hard, like hurricane Irma in Florida, people’s true character comes through. For the many Envoy employees at the Miami International Airport (MIA), altruism and goodwill shined bright.…
Since 2015 — when American Airlines began incorporating Envoy into the running for The Customer Cup award — one Envoy station, operating on the ramp and in the terminals, stands…
For miles, there's nothing but oil derricks and blue sky, and then Joseph Clark takes a turn into the parking lot of an old warehouse complex. The long, aluminum-sided buildings…
During the 2017 summer, twelve interns from colleges around the U.S. worked in various departments at Envoy Headquarters in Irving, Texas. For ten weeks, they were heavily involved in a wide array…
In the cabin of an Embraer 175, two best friends are having the time of their life. They’re meeting new people, entertaining cute children and cracking jokes. Luckily for Donna…
There are those who are happy staying in their lane, never asking too much of themselves and content with their stationary position. And then there are those who have long…