Team Redmond wins second Customer Cup in 2018
The Envoy breakroom at Redmond Municipal Airport (RDM) is so small it can fit inside an overhead bin. Okay, maybe not that small, but it’s definitely an intimate space. However…
A second chance to shine, Envoy manager advances career
Shirrie Serrioz can easily be spotted in Dallas-Fort Worth International Airport (DFW) Terminal B wearing her sharp-looking outfits and beaming her thousand-watt smile, Walkie-Talkie always in hand. As a shift…
Hub Spotlight: Los Angeles International Airport
Soaring against the headwinds into Los Angeles International Airport (LAX), with the sun shining across rows of palm trees, sandy beaches, and endless traffic, you can’t help but sense the…
Medford team wins Customer Cup in first year of service
The giant, silver, and shining Customer Cup proudly displayed in the middle of the conference table served as the centerpiece for the Medford team’s celebration meal. Remove the airport setting,…
2018 Envoy Internship, it’s a wrap!
During the 2018 summer, 15 interns from colleges around the U.S. worked in various departments at Envoy Headquarters in Irving, Texas. For 11 weeks, they were heavily involved in a wide…
Envoy agents and managers team up for a Safety Ramp Rodeo
On August 1, the Houston team at George Bush Intercontinental Airport (IAH) hosted a Safety Ramp Rodeo for the Southwest region of Envoy operated airports that featured contests with a…
Precious cargo gets first-class treatment in Billings, MT
It’s no secret; airports can be difficult for customers to travel through, with so many regulations and rules in place to make travel safer, but at the cost of convenience. When…
Not just a travel job, Envoy Flight Attendant has a passion for service
Throughout his life, Dean Williams has used his many talents and skills, mixed with his passion for helping others, in every job he’s had. Yet, no other career has utilized…
Mother and Son make their Envoy dreams come true
As Mother's Day approaches this May 13, we'd like to share a story of a mother and son whose passion for the aviation industry led them to fulfill a lifelong dream of…
New Envoy Captain gives hope to young aviators
Not many people would forego a paycheck, smile, and continue to work with vigorous passion. Unless you’re Gabe Molina -- who loved his job teaching Los Angeles inner-city youth all…