When wearing pink matters
In October, among the leaves of yellow, orange and red, you can always find a little pink brightening up the day. That’s because October is Breast Cancer Awareness month and…
Envoy reaches 100 Rotor Transition Program pilots
About a year ago, Envoy began an audacious project to train military helicopter pilots to become airline pilots, and Envoy has successfully passed 100 pilots through the Rotor Transition Program…
American Family Ties Bound to Puerto Rico
Frantically changing out of their uniforms in the Dallas-Fort Worth Airport (DFW) employee parking lot, husband and wife Envoy Flight Attendants John and Marianela Grace were in a rush to…
Envoy Flight Attendant “Never Has a Bad Day”
Imagine sitting in the cabin of an Embraer 175 about to reach your gate, and over the PA a flight attendant begins thanking the customers aboard the plane. When Envoy…
“Tigger” bounces back at Reno Air Races
The last time we heard from Envoy First Officer Joseph Clark, he was preparing his racing plane "Tigger" for the 2017 Reno Air Races. Well, he's back and is carrying…
Lexington takes home Customer Cup for record third time
Since 2015 — when American Airlines began incorporating Envoy into the running for The Customer Cup award — one Envoy station, operating on the ramp and in the terminals, stands…
Envoy pilot races “on a wire” in Reno
For miles, there's nothing but oil derricks and blue sky, and then Joseph Clark takes a turn into the parking lot of an old warehouse complex. The long, aluminum-sided buildings…
Envoy agent performs Heimlich, wins Real American Hero award
On July 21, Passenger Services agent Jordan Woods was re-booking a line of passengers in Terminal B of Dallas-Fort Worth International Airport. He says that all of a sudden he…
Over summer, Envoy Interns gain experience and knowledge
During the 2017 summer, twelve interns from colleges around the U.S. worked in various departments at Envoy Headquarters in Irving, Texas. For ten weeks, they were heavily involved in a wide array…
Finding value on her own time
There are those who are happy staying in their lane, never asking too much of themselves and content with their stationary position. And then there are those who have long…