Envoy is open for success in Appleton
The brand-new team at Appleton International Airport (ATW) has waited weeks in anticipation of this day. Like a group of children looking in the pet store window, they watched as…
My Envoy Story: Captain Owen Cotto
For 26 years, Envoy Captain Owen Cotto has worked for American Airlines in nearly every capacity possible. He’s seen the operation from basically every viewpoint: from the ramp, the gate,…
Firsthand Account: 2017 Brookshire’s Heroes Flight (Day 2)
My first trip ever to Washington D.C. was finally happening. I had been waiting months for this opportunity to cover the legendary, iconic and perfectly photogenic metropolis. Yet, not only…
Superstar Employee: GSE Supervisor Emmanuel Carrasquillo
Emmanuel Carrasquillo, along with a coworker, hopped into a pickup truck heading to West Texas and New Mexico in the dead of winter. Like an angel with mechanic skills, “Manny”…
Firsthand Account: 2017 Brookshire’s Heroes Flight (Day 1)
My first trip ever to Washington D.C. was finally happening. I had been waiting months for this opportunity to cover the legendary, iconic and perfectly photogenic metropolis. Yet, not only…
Guest Blog: AMT Barry Arbelius Honors a Friend
We all have that friend that impresses and inspires us. We work harder to stay in stride with their abilities. We look forward to spending time with them and to…
Envoy After Hours: Overnight Cabin Cleaning in Memphis
Detail, detail and more detail – this is the constant theme for overnight cabin-cleaning operations at Memphis International Airport (MEM). Attention to detail, scrutiny, double-check, close inspection and consistency are…
Envoy Spotlight: GSE Maintenance
The Envoy Ground Support Equipment (GSE) shop at Dallas/Fort Worth International Airport (DFW) is a dream job for mechanics, with a plethora of machines waiting for expert handling and maintenance.…
Finding Family, two Envoy Passenger Service Agents become more than coworkers
What if your favorite coworker was more than just a friend? What if that friend was actually family? Crystal Roberts and Maria Powell are the best of work friends. They…
Superstar Employee: Lead Airport Agent Skyler Reynolds
"A one-person band is a musician who plays a number of instruments simultaneously using their hands, feet, limbs and various mechanical and/or electronic contraptions." - Wikipedia In the Midland International…