Envoy agent performs Heimlich, wins Real American Hero award
On July 21, Passenger Services agent Jordan Woods was re-booking a line of passengers in Terminal B of Dallas-Fort Worth International Airport. He says that all of a sudden he…
Envoy is open for success in Appleton
The brand-new team at Appleton International Airport (ATW) has waited weeks in anticipation of this day. Like a group of children looking in the pet store window, they watched as…
Envoy After Hours: Overnight Cabin Cleaning in Memphis
Detail, detail and more detail – this is the constant theme for overnight cabin-cleaning operations at Memphis International Airport (MEM). Attention to detail, scrutiny, double-check, close inspection and consistency are…
Superstar Employee: Lead Airport Agent Skyler Reynolds
"A one-person band is a musician who plays a number of instruments simultaneously using their hands, feet, limbs and various mechanical and/or electronic contraptions." - Wikipedia In the Midland International…
A Real American Hero at DFW
“Can anyone help?!” someone screamed across the terminal. Without flinching, Envoy Lead Agent Presad Rennie ran over and saw a customer holding a choking toddler. Taking the child from his…
Raring to Go, Envoy participates in Wings for Autism
Large and long illuminated rectangular light fixtures hang by the dozens from the high ceiling on the Mobile Regional Airport (MOB). In the middle of the wide-open terminal foyer a…
Making of a Career, Women in Aviation International Conference 2017
The Women in Aviation International Conference (WAI) was held this year from Thursday, March 2 to Saturday, March 4. Hundreds of aviators from pilots to dispatchers to business leaders to student…
Announcing the 2016 Envoy President’s Award Winners!
Above: EHQ Drug/Alcohol Program Mgr Noemi Moreno receives news of her 2016 President's Award. Envoy is pleased to announce the winners of the 2016 Envoy President’s Award. Nominated by their peers and selected…
Good service goes a long way
Envoy Captain Chris Wharton (left) with frequent flyer Laura Jozwiak (right). On a regular basis, customers flying on American Eagle flights operated by Envoy Air will reach out to us…
Station Spotlight: Manhattan Regional Airport
Close to a dozen inspirational framed posters hang on the wall along with flags roped together and scribed with positive words like peace, love and teamwork. A small, circular table…