Hub Spotlight: Los Angeles International Airport
Soaring against the headwinds into Los Angeles International Airport (LAX), with the sun shining across rows of palm trees, sandy beaches, and endless traffic, you can’t help but sense the…
Medford team wins Customer Cup in first year of service
The giant, silver, and shining Customer Cup proudly displayed in the middle of the conference table served as the centerpiece for the Medford team’s celebration meal. Remove the airport setting,…
For the love of the ramp with Steffond Johnson
Steffond Johnson plays team ball. Whether he’s loading bags on a plane, delivering Thanksgiving turkeys to families in need, or supporting his Ivy-League educated children, the Envoy Fleet Service Clerk…
Women With Wings: DFW Operations – Part Three
Missed part one and two? Catch them here and here. In the DFW control center, their main function is to orchestrate the aircraft traffic coming in and out of the…
Top-seniority mechanic celebrates 35 years with Envoy
Parked outside the Sawyer International Airport (MQT) in the blistering cold, an old van idled with a puff of white steam flowing from its rusty exhaust pipes. Out pops Envoy…
Santa Barbara wins first American Airlines Customer Cup
There’s nothing quite like coastal California, with its majestic mountains, sea breezes and vibrant flora. At Santa Barbara Municipal Airport (SBA), all of these fantastic qualities are on full display.…
Heroes in Cedar Rapids
On Wednesday, February 14, the Envoy team in Cedar Rapids (CID) gathered for a mystery ‘all-hands’ meeting. “We’ve come a long way as a team, and this is a story…
Women With Wings: DFW Operations – Part One
From corner to corner lining every wall, desk and table, computer monitors light up the room of the Dallas-Fort Worth International Airport (DFW) Virtual Control Center. The screens cover the room in a…
American Family Ties Bound to Puerto Rico
Frantically changing out of their uniforms in the Dallas-Fort Worth Airport (DFW) employee parking lot, husband and wife Envoy Flight Attendants John and Marianela Grace were in a rush to…
Envoy Flight Attendant “Never Has a Bad Day”
Imagine sitting in the cabin of an Embraer 175 about to reach your gate, and over the PA a flight attendant begins thanking the customers aboard the plane. When Envoy…